The purpose of the recent CFA Survey has been to collect information from our members about their experience and overall thoughts of the box. While not all members have responded to the survey, we appreciate the responses we have received so far.
The main categories of interest for our members, at this time, are:
- Facilities / Equipment
- CFA Team
- CF Goals, Programming & Community
Since its inception, CFA has been lucky enough to continue its growth. The old box had approximately 40 – 50 active members. In the current box we have well over 100 active members. We have more than doubled in member growth and in the size of our location in the last year. We couldn’t have done this without you, your love for CrossFit and your determination to reach your fitness goals day by day.
We would like to offer some feedback to the areas of the survey where we have information or action can be taken.
Facilities / Equipment
52% of our members have a good experience when they are at the box. This is good news for us to hear. At the same time, there are areas the members feel more attention must be given.
Toilets – There were two functioning toilets at the box. We currently have one that works and one that is not. The one that is no longer in order has been blocked four times within a short time frame due to sanitary products and food being flushed. The piping cannot handle this type of waste and has blocked too often. Until we can find a solution with the building owner, the toilet needs to be closed for use. Jenny has been able to utilize the room for massage and our members can use this room to change. For the time being, the second toilet will remain closed until a suitable solution is found.
Please do not change in the bathroom / toilet that is working. This will help to alleviate the current need for two if we could have one bathroom as the massage / change room and the other strictly used as a toilet.
Showers – Our facilities are not set up for the installation of showers. We have explored the installation of a shower but it is not feasible at this time.
Equipment – CFA has been increasing its equipment inventory on a regular basis since moving into the current location. We will be ordering new 20kg mens bars and increasing the amount of wall balls.
CFA will also be re-implementing the ‘no dropping the bar’ rule which was in place at the old box. This rule will apply in the WODs, Open Gym, BBC and any other program at the box. The more care we take of our equipment, the longer it will last.
96% of our members feel that CFA tailors the WODs to meet their needs. 79% feel comfortable providing feedback to CFA.
CFA wants your feedback. If you feel that you cannot communicate with your coach directly, please talk to one of the staff you feel you can confide in. We do take the time to listen and take action where possible. There will always be personality conflicts that cannot be solved by CFA, but objective feedback is always welcome. If you are truly not able to talk to one of the staff about your topic, it is possible to submit anonymous feedback through the form below. This is not something we would like to do because it is important for us to talk to you and understand what your needs or concerns are.
CFA Goals, Programming & Community
Goals – Some of the feedback in the survey mentioned that members are not sure what the goals of CFA are. The main goal of CFA is to support our members in reaching you goals, whether it’s your first pull up, muscle up, being faster, fitter, or perfecting your form on Olympic lifts. Over the next weeks, we will be working to help you with setting single gymnastic, endurance and lifting goals. It will be your job to achieve the goal, but CFA will be there to help you get it.
Have you seen the board that Coach Nick and Coach Patrick B set up for you? Write down your goals and achieve them. Write down your goal and get it! Monte wrote down his goal and, with the help of TJ, he achieved the goal on the same day!
Programming – CFA rotates the programming. Last year, we had Jason Salfen who programmed WODs to get us better at double unders and increase our strength. Todd focused on strength and metcons while Patrick focused a lot on endurance followed by strength. The benefit of varied programming is that our members are able to achieve new goals. Currently, Don is programming WODs for CFA. If you have feedback for Don, please be open and talk with him to ask if your ideas or wishes can be incorporated into WODs. If you are unable to talk to him directly, use the anonymous feedback form at the bottom of this post to write your concerns. They will be forwarded appropriately.
Class Sizes – Zen Planner is our current scheduling program. All members, coaches included, need to register for their WOD through Zen Planner. The maximum participants allowed in each WOD is 15, except for the weekend WOD. This is for your safety and to receive the best possible coaching during your WOD. Please understand that if you haven’t registered you may be asked to come to a later WOD. Filling class registration in Zen Planner also helps the box to gain the overview as to which evenings we need to add more classes to our offerings.
Open Gym – One of the benefits by the Gold Memberships is the ability to have “open gym” at the box. This means that members can work on lifting or work on their deficits in addition to participating in regularly scheduled WODs. Some feedback received showed concerns about the type of athletes that CFA has. Some members feel that they would like to improve in a certain area and focus on that, taking advantage of Open Gym to do that. We have some members and coaches who would like to move towards being Performance Athletes which means that not only do they do one or two WODs per day, they are using Open Gym to get their entire workout completed.
CFA will be revisiting the best way to combine regular WODs and Open Gym in order to meet the needs of our members.
Do you need to upgrade your membership from Basic to Gold in order to take advantage of Open Gym? Fill out the form below for more information.
Additional Programs – The BBC is a program offered by CFA for our members to improve their Oly Lifts. The “Comp Team” has been organized by Mary and is not a program offered by CFA. Mary is trying to support members who want to compete more. CFA has not officially approached the idea of having a team go to CrossFit Regionals, although we encourage any member who strives to do this.
Additional Classes – in response to your needs, both in the survey and through talking to the CFA team, we have added two later evening classes to see if it helps the class size challenges we are currently facing. Please refer to the post regarding the upcoming changes at CFA for further information on the class days, times and registration.
Community – Community is one of the topics that has been raised as a concern by the members. CrossFit is a community of like-minded people working out together and cheering together. We will admit that it has been more difficult to bring the box together for BBQs as we have in the past and we will work on bringing our community together in the future.
If you haven’t already filled out the survey, take a few moments to do so today!
You don’t need to fill out the survey to offer feedback to the box. Feel free to add your feedback below. It is anonymous. If you need a response, please write your name and email address at the end of your comment so that we may better respond.